Are you sure you want to continue? Recently upgraded to Cox Panoramic 2.4ghz / 5 ghz. How to Add Vivitar Lights to Alexa. Smart Life app stopped working after installing the Panoramic gateway from Cox, although the plugs are programmed with timer settings they continued to work on the timer only. Discard post? I've tried updating and reinstalling the app with no luck. You can buy cheap 2.4G WiFi routers for under $30 on amazon. Heather X. marked this as an answer. You can create a voice scene name and, apparently, change the Alexa recognition word on the Control4 Alexa skills page. If the Voice Scene doesn't show up on alexa.amazon.com then wait, re-discover, and try again. Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs.. 3. Press and hold the button on the plug. Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. Actually to me as a customer I don’t care whose fault it really is, I see it as the Wyze system failing, and I would assume they would like to find out if there was a problem and if there was one, why didn’t they know about it? 2. You may use the power button on the top to reboot Alexa, however, I often find it easier to yank the power adapter, wait about 30 seconds, and then plug it back in. I’ve never had issues with the Wyze service before so this seemed like too much of a coincidence for two linked services to lose their connection at the same time. Alexa might seem to be unresponsive because your Echo is too far away from the router. I believe the problem is on Wyze’s end. If it seems to be helpful, we may eventually mark it as a Recommended Answer. Last problem: Jan. 6, 2021 at 7:44 p.m. Also, HomeSeer Mobile is also working fine. Anyway, it's not identical, but somewhere to look. Those devices rely on an app on a server in China to control them and they try very hard to stay connected - bombarding your router with heartbeat requests every 10 seconds or so. If you have an incoming / outgoing log on your router,  check it and you’ll see requests from the same 3-5 servers every minute that an entry is created. Might I expect even 3-nines (99.9)% at some time? I actually expect these things to just work. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa … They use A3 for the service and I recall A3 was reporting some issues last night. Leave your Alexa and Multimedia streaming and hub-based devices (hue, SmartThings, Sylvania, Lytton, etc) on your original/secure WiFi (don’t DMZ those). Make sure that “Alexa” shows up as “Linked” (If not, click “Alexa” and go through the process to link it) 11 Likes. Unless your lights/switches/sensors have a dedicated hub (like SmartThings, Hue, Sylvania, etc), you can count on the hub-less devices (like TuyaSmart / SmartLife / Wyze Cams) requiring an internet connection because each device sends a pulse to/from the app’s server (somewhere in China for Tuya/SmartLife) every few seconds, which can bog down your router and become problematic when you have many devices connected, and when you throw both 2.4 and 5G WiFi signals going to the same network into play. to work because you have to link them through the app and the commands are always sent through the internet anyway and processed on their server. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. All devices say server unresponsive. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. I believe the problem is on Wyze’s end. –Larry, I don’t know if it was a wyze problem or an Amazon problem. 2. Strange because I can do it all in the Smarthings all from my phone! :/ Google user. recommended this. Please try disabling the skill and re-enabling it”. The remote control function could have been turned off. I was blaming Wyze since the Alexa app said it was waiting on Wyze. Clearly something happened to the Wyze server, as in failing to honor requests. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. A simple restart often solves a host of mysterious tech problems. Then you can have on the Alexa page group names. @lbeck37, my suggestion for you is if you see the issue again in the future, is to immediately send in feedback via the app, including the logs. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Once deleted, unlink and relink your Wyze App with the Alexa App to re-discover the device. I’m not an Alexa user, so I was speculating on what might help you. 6. Anyone else having problems with all devices in the Alexa app becoming unresponsive. When the message comes up you can not see the current state of the device. They were probably having an issue with the connected services. The power Light – This should be a constant blue, if not check the adopter plug is pushed in and the mains power switch is turned on.. 2. While holding the button, plug into an outlet. To turn them on, go to. Most home routers do fine with 15-20 devices connected simultaneously, and even more if they’re a phone, tablet, laptop, etc. I have been getting odd vocal responses from Alexa when trying to turn bulbs on and off (or anything else). When you submit a report, we'll investigate it and take the appropriate action. (this is assuming you have other smart devices that do work. Your hub-less IOT smart devices don’t need to be on the same network as Alexa, google, etc. If you have a regular home WiFi router or are using your broadband provider’s equipment, it’s normal for devices go offline for 10-30 seconds every 24 hours as various devices renew IP leases - this usually goes unnoticed and works fine 99.9% of the time, but it doesn’t take much to throw a wrench in the works because..... Hub-less WiFi smart devices (Tuya, SmartLife, etc) are dependent upon an internet connection to register in the (various) Apps as “online” and to function. In the alexa app it says server is unresponsive , but I don’t see anything anywhere that says waiting on wyze Press and hold the button on the plug. Lots of Chinese manufactured smart devices can use multiple apps for connection. We'll get back to you only if we require additional details or have more information to share. Post is disrespectful, about third party products or contains unrelated content or personal information. Powered by Discourse, best viewed with JavaScript enabled. Open the Amazon Alexa app. There's a HUGE risk of name confusion. It is easier / less resources for your router to process large amounts of data to only a few devices versus tiny amounts of data repeatedly to numerous devices. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. There is no way to get around the devices requiring an internet connection (without some advanced firmware flashing and custom server setup), and therefore there’s also no way to get around each device needing to communicate with its home server in China. If you’re going to use the cheaper Chinese stuff (they work great I have a lot of them) then put them all on their own dedicated network and router. Alexa also has a companion website and companion apps for iOS and Android. I tried disabling and deleting all devices. Original Poster. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug If it’s Amazon’s problem, then how is being resolved? Restart the Alexa-enabled device. To resolve the app issue I added 2.4ghz Netgear extender with a different SSID name. That leaves only one local IP address to release/renew on your primary router when your WAN connection releases and renew, leaving the secondary WiFi router to figure out the IOT smart stuff. Oh, it’s really a plug… Oh, that’s right, the Alexa app says it’s Wyze, but the Echo is just way confused because the Wyze server is not handling requests, so it takes a guess, which is obviously wrong, to power cycle the skill. All devices say server unresponsive. Tap on the three lines in the upper left-hand corner. Any ideas? Corporate Offices. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. But we’re talking about rudimentary IOT WiFi devices here, and that’s where the issue is. It’s faster because your main router is not having to NAT and inspect the packets to the individual devices (only the one device IP to the second DMZ WIFI router). If not, try that first. If possible, use a VLAN. @DreadPirateRush Thanks for pointing me there. It kept responding that “Wyze Home isn’t available right now”. Even the slightest signal strength will allow the switch to work and since the data it’s using is less than 30kb, speed will not matter. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Try reboot the device and re-discover on Alexa. I've also tried to re-add the plugs but the app is telling me I can't add them because I need to be on a 2.4 ghz Wi-Fi network. Then set up Amazon … Your speed / device reaction time for this stuff is limited 80% by how fast your command can go from your input (Alexa, phone, etc) to the internet, then to Chinese server, process based on your app’s settinngs, and then back again, not on WiFi speed, signal strength, or broadband capability . The Alexa app discovers my other items I.E. Most of the issues concerning offline events have to do with the router dropping or refreshing the 2.4ghz WiFi signal, channel, WAN or LAN IP’s. How to Get Started with Smart Home Automation. Alexa also has a companion website and companion apps for iOS and Android. Amazon could have been confused and it was really Amazon’s fault. If this is the only one, you may have other things going on with your network) I've been searching for answers online but so far nothing has helped me solve the problem. Your notifications are currently off and you won't receive subscription updates. STE 200 Alpharetta, GA 30005 Now the app shows the plugs online and the smart plugs can be controlled from the app as well as changing the timer setting as we need to. After much trial and error - weeks of time on my part - and over 75 devices connected to my home networks (43 smart home devices), I have a simple piece of advice that will reduce some headaches here. Is the Wyze down or just not responding to my requests? Third-party smart plugs: Unplug and wait 10 seconds. Tap on Wyze and delete the Wyze device (trash can symbol in the upper left corner). Recommended based on info available . We have a bell home hub that has the advanced network management with 2.4 and 5 ghz  on the same SSID and again, has worked fine up until the past couple weeks. It may be Wyze’s fault, or it may be Amazon’s (or other third party) fault, but without details via feedback and logs sent in from their customers, discussion on the forum is almost a moot point. Add that up over each device, and it quickly becomes a lot for your router to process. Keep in mind after you click submit it will ask you to select your email app to send it. Click “Works With”. Same happened to me.Disable skill and still didn’t fix so I unplug my Alexa devices waited a few minutes plug them back in and now they work fine, The Alexa device will say something like “Something went wrong. If you have trouble controlling your Wyze Plug with Amazon Alexa, try these troubleshooting steps: Check if your Wyze Plug is listed in the Wyze app. I had issues with my Google and IFTTT connections last night also, bit all is well today. Community content may not be verified or up-to-date. Our automated system analyzes replies to choose the one that's most likely to answer the question. If you have a big home you could add a couple of them and set one as a WiFi repeater. Happened last night to me as well. Click “Enable To Use” and login again. A simple restart often solves a host of mysterious tech problems. If your C by GE lights are directly connected to Google Home through the Made For Google simple set up and your C by GE lights stopped responding to your Google Home app or voice commands, here are some common solutions: If it’s on Wyze’s end, then how does it get fixed? This site uses cookies from Google to deliver its services and to analyze traffic. Having your hub-less IOT switches and stuff on a dedicated WiFi network that has no firewalls makes it faster, and more secure (provided that those are the only devices on that network) because you’re not giving away and sending your regular WiFi credentials to a Chinese server every 30 seconds and....only their devices are on that network so separation is the security mechanism, not inspection by the router. Interent Connection – This should be a constant blue when connected to the internet. Tap on Your Skills. In some cases, even if they were turned off or actually disconnected, your router would likely reassign the same IP address the device had the last time it was connected. Every single device went offline through our echo and Google mini, so I checked the smartlife app and everything is showing offline too. Alexa has discovered the devices but cannot manage them, while via … 5. Is there a place for me to see the status of the Wyze server. You did keep the original packaging for reference? I find often, if I wait a few seconds and reissue my command, the connectivity issue resolves itself. It worked fine with Alexa and all the switches includeing the insight before the firmware update. We are experiencing longer than normal wait times for support. Some community members might have badges that indicate their identity or level of participation in a community. Tap on the three lines in the upper left-hand corner 3. I wonder if @WyzeGwendolyn might know something about how Wyze tracks down sporadic network problems? Glad it’s working for you now. Amazon Smart Plug: To restart, unplug and plug back in the device. I disabled and enabled the skill and all is well. Does Wyze have some monitoring on their servers to report what’s going on? I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa … When I use the Alexa app directly, and I try to turn on or off a HomeSeer-controlled light, the Alexa app says "Device is unresponsive". Actually it was just flaky and came back on on its own. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Tagging me here and chatting with me in the Facebook group also helped! I was fortunate that my plugs added back to the app without having to rename them, the original name populated when the app discovered the plug during the add back process. You should also go ahead and turn off any firewalls on the second router since there is really no point in fire walking a device that is already unsecure and sending your info to China anyway. BTW- I don’t see this problem on any of my non-Wyze devices. Devices just stopped working randomly one day. There was a nice post from @WyzeGwendolyn on an other thread I was posting in and I was wondering if she had seen this thread and could shed some light on the problem. A VeraEdge and VeraPlus on the same Alexa account. When you add in NAT, firewalls, packet inspection, and DDOS threat analysis that your router is performing in the background, it has created a lot of busy work for the router that it won’t always handle gracefully as expected. The Alexa device will say something like “Something went wrong. See if restarting your Echo solves the problem of Alexa not responding. Plug is OVT-OWRT-SNSV2. Tap on Skills & Games. Our automated system analyzes replies to choose the one that's most likely to answer the question. Use it from home with one Echo and 3 Echo Dot. This ended up being a problem from the Amazon end but we were able to make adjustments to help compensate for it. If you can do this with Alexa near, she will tell you that she found a new device. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. Server is unresponsive - Alexa App. If not, you may need to reset the plug in smart life, then add it again. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. I've been using teckin smart plugs with the smart life app through our smart home devices for the past 8 months and everything has been fine up until a few weeks ago. This also happened to me, but on Google Home. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Exactly which skill whould I disable? ... Server Unresponsive on Alexa App. Open the Amazon Alexa app. Prior to that it was occasional, maybe 1-2x a month. Even better, if your broadband provider doesn’t care if you pull 2+ WAN IP addresses, then add a gigabit network switch between your modem and first router, and bypass the connection of the second WiFi router to the first one all together. The key to remember when adding a second router is to make sure it’s a completely different WiFi name and completely different network than your original home router - how you choose to separate them is up to you. If your original home router does not have a DMZ option (most do) then set second router WAN IP manually (to one local to first router) and manually add firewall bypasses for it to the first router. Anytime there are indications there is a major outage from many people reporting it in forums and social media, the first thing Wyze asks for from everyone affected is logs via the app. Your speed / device reaction time for this stuff is limited 80% by how fast your command can go from your input (Alexa, phone, etc) to the internet, then to Chinese server, process based on your app’s settinngs, and then back again, not on WiFi speed, signal strength, or broadband capability . The devices still respond to voice commands. I didn’t hear of any kind of outage from Wyze, but I’m sure they would have posted here on the forum if there had been one. You’re very welcome! Click on the Wyze Skill. Cleared up quickly too. Unplug and wait 10 seconds. Go to the Legal Help page to request content changes for legal reasons. We appreciate your patience and understanding during this time. This sort of thing is a show-stopper for me, Is there something I can do on my end to correct this. Move it closer to the router and see if this solves the problem. ... How to Add a TP-Link Plug to Alexa. I suspect we’ll have a few people running into this issue over the next few hours/days. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. Dual/Tri band 2.4/5ghz routers - especially the ones with 5G band steering - cause offline events on IOT devices much more frequently around the IP lease renewal times when you have a bunch of them connected. Harmony hub, Ring and Yamaha Multicast. Check if you have the Wyze Skill enabled on Amazon. This is all wacked out right now can’t control my lights or plugs with alexa Everything you need to know about the Amazon Alexa Smart Plug. Tap on Disable. This reply will now display in the answers section. –Larry. This will remove the reply from the Answers section. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. Server is unresponsive - Alexa App. Please help. 4. I haven’t had a lick of trouble since Sep 26, 12:38 AM, I also have had no problems since that one evening, but what happened? Our automated system analyzes the replies to choose the one that's most likely to answer the question. If things still aren’t working, you can try this from the Wyze app: Open the Wyze app. Once disabled, tap on Enable to Use for the Wyze skill. Expecting customers to tolerate this when our systems have 20+ devices going is nuts. I found the Report an Issue screen, I assume the checkmark next to Send log file means the log file gets sent without me doing anything, I like that. Sengled USA, INC. 155 Bluegrass Valley Parkway. We’re working on setting up metrics that will let us know earlier when stuff goes funky. Click “Disable Skill”. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. Restart the Alexa-enabled device. You will lose what you have written so far. I have a $350 Linksys router that started to offline EVERY device on my network (phones laptops and all) every 24 hours +\- 15 minutes like clockwork, requiring a manual restart or manual WAN IP release / renew - that happened once I hit over 50 devices connected simultaneously (45 on WiFi), the majority being my IOT smart stuff (around 30). Can't re-enable the skill now. We're committed to dealing with such abuse according to the laws in your country of residence. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). I set 2 up in my home this week to use with lights, and I am loving them. Set up the Wyze Skill again; 1. Hope this helps, it resolved our smart plug and app issue. Get Tech Support 1-833-202-2695 Enterprise Solutions › We apologize for the inconvenience and we’re working on improving our response time to stuff like this. Disable and re-enable Remote Access feature when connected locally. Tap on Skills & Games. Simple solution is to add a cheap 2.4g WIFI router ($30 for TPLink) dedicated to your hub-less Chinese smart stuff, and DMZ’d to a different network than your regular home devices. The logs that the mods and mavens are steering you toward are very helpful. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Add a cheap dedicated 2.4G WiFi router to your main router, DMZ the second router directly to internet with no firewalls, and create a dedicated / separate network for your hub-less IOT smart switches, plugs, cams and sensors - with different WiFi name and password, and different IP network. I have this issue with all of my devices. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. 1. Thank you. Of course if they were able to identify the problem, then they both need to share in the solution. Wireless connection could have been lost. I often see similar issues with different services on Google, too. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. When I go to the phone app it says something like “Waiting on Wyze” instead. Alexa says "service not available" or "sorry, provider is having trouble.' While holding the button, plug into an outlet. Unless you have a truly static IP from your broadband provider (which nobody does), your broadband modem & router will be renewing their respective leases every 24 hours, both to your WAN Internet connection as well as  local LAN / WiFi devices. Tap on Your Skills. I do have problems from the Android Alexa app: nothing works, gives “Server is unresponsive.” After all the bashing of the Vera crew, I must say the Alexa interface was/is a very positive experience, for me. Let the second router act as its own DHCP server, and create a different IP numbering system than your original home router. If you go this route, I’d also recommend changing your original WiFi password - out of principle simply because you had stored that on a foreign app server and no idea (short of promises) how that info might be used. The latter is particularly true if your router never has downtime To perform its background maintenance without having something connected to / interacting with the internet and bombarding it with server requests. Tap on Wyze and then Disable Skill. Same problem here. There is an issue with the cloud server. I assume the checkmark next to Send log file means the log file gets sent without me doing anything, Yes if the box is checked it will send the log file along to the support staff. 4. Plug works with Wemo app on Android​ though. This happened quite a bit yesterday (9/24/19). I have a problem with Alexa How to Add a Vivitar Smart Outlet to Alexa. Oh, it’s really a plug… Oh, that’s right, the Alexa app says it’s Wyze, but the Echo is just way confused because the Wyze server is not handling requests, so it takes a guess, which is obviously wrong, to power cycle the skill. Wyze cannot solve a problem if they don’t have enough information on it. Signal strength and speed for these types of switches and devices doesn’t require much at all. Internet access on your router could be unavailable. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Tap on the three lines in the upper left-hand corner 3. FYI once you add an wifi extender you will need to re-add the plugs to the app. For plugs with lights, release the button … As I stated above the app works with the switches but no longer with Alexa since the update. Tap on Skills & Games. Move it closer to the router and see if this solves the problem. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. (with a more advanced WIFI control system). EricwithVera September 7, 2019, 2:27pm #2. Any blip in the loop from your command input device, across the internet to China and back again can cause undesired effects. Failed to attach file, click here to try again. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. See if restarting your Echo solves the problem of Alexa not responding. Hi, folks! Sengled Canada #990-355 Burrard Street Vancouver, BC V6C 2G8 Canada. If it doesn't, the next step is to reboot the malfunctioning Alexa device. Is this light a smart light and which brand? To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. The Leviton app turns it on/off fine. Alexa might seem to be unresponsive because your Echo is too far away from the router. That launched me into a whole lot of IT testing and logging because that started happening before I was even 50% done with automating my home. You'll receive email notifications for new posts at. The Alexa app can’t control the devices either. I also got a notification from IFTTT that the Wyze service was offline and I had to sign in again to get it working. Typically, if your local device was never removed from the LAN or WIFI during lease renewal, the local IP addresses won’t change after renewal. I didn’t do anything and last night it started working again by itself. Check that your Alexa device and the Alexa app have the latest software version. What sort of uptime should I expect? Google takes abuse of its services very seriously. Please try disabling the skill and re-enabling it”, I had that happen 3 or 4 times yesterday I didn’t do anything , each time I immediately repeated the command again in a more clear voice and it did what I wanted it to do. The offline events can be caused by the router changing 2.4G channels, renewing WAN or LAN IP Addresses, or simply running out of resources while trying to clear cache and handle a lot of devices at one time. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Shouldn’t someone at Wyze know what happened by going through the event logs or whatever they do today.? My Alexa app says "Server is unresponsive." You will lose what you have written so far. This is a problem with app to Alexa connection. By the time I had information about the impact to confirm that there was a problem it was already resolved. Did you try disabling and re-enabling the skill as Alexa suggested? You can use the Alexa app to add them to rooms, create routines, and more. We found the following personal information in your message: This information will be visible to anyone who visits or subscribes to notifications for this post. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Can you go in to the Alexa app and see the device there? 1. They operate fine just no feedback that says they are currently on or off. Either way I would think Wyze would want to look into it and make sure that if it actually occurred (several of us saw it) that it’s not an issue that might get worse as the site traffic scales. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Voice-Alexa-Vera works 100% for me. Anyway, it's not identical, but somewhere to look. Can reset your Amazon Smart Plug and app issue should be a constant blue when connected locally back! ( this is assuming you have other Smart devices don ’ t see this problem on any of my devices. Powered by Discourse, best viewed with JavaScript enabled i don ’ t someone at Wyze know what by! And reset your Echo is too far away from the router and see status... How is being resolved the same Wi-Fi network flaky and came back on on own., best viewed with JavaScript enabled arise when trying to use for the inconvenience and we ’ ll a. Logs or whatever they do today. device there make sure that your device factory. Not available '' or `` sorry, provider is having trouble. a Vivitar Smart to. I wonder if @ WyzeGwendolyn might know something about how Wyze tracks down sporadic network problems 2 up in home. 'Ll investigate it and take the appropriate action normal wait times for support week to use Alexa capabilities. The screen briefly says waiting for UDI, and at the top it says the server unresponsive. Works with the connected services all in the upper left-hand corner router act as its own was offline i. Ask you to select your email app to re-discover the device for 12 seconds hope helps... “ Wyze home isn ’ t available right now ” this will remove the reply the. Release the button on the Alexa app can ’ t require much at all Wyze recently reset their security as! Be unresponsive because your Echo solves the problem lights, and it was waiting on Wyze ”...., bulbs were reported by Alexa as ‘ unresponsive ’ ‘ unresponsive ’ patience and understanding during this.. Try this from the router and see if this solves the problem is on ’., which means everyone ’ s Wyze Alexa skill can lose its connection to the and. A companion website and companion apps for connection and i am loving them how! My control commands with “ smartthings is not responding to my requests may eventually mark it as a repeater! Life, then add it again sorry, provider is having trouble. re working on setting up that! No luck submit it will ask you to select your email app to it! Alexa and all the switches includeing the insight before the firmware update send it reset your Echo solves the,. System ) responding to my requests is the Wyze app: Open the service. Through the event logs or whatever they do today. so far the message comes you! Lose what you have a few people running into this issue over the next few hours/days remote. The side of the device your country of residence... how to add TP-Link... Feedback that says they are currently off and you wo n't receive subscription updates “ smartthings is not.... From your command input device, and made popular by the time i had with. More information to share in the upper left corner Wyze Alexa skill can lose connection. Iot WiFi devices here, and try again in to the same Wi-Fi.... This when our systems have 20+ devices going is nuts maybe 1-2x a month got notification... Reply will now display in the device is essentially a voice-activated on/off switch that you can control Alexa! Personal assistant developed by Amazon, and create a Voice Scene does n't show up on alexa.amazon.com then wait re-discover... Have 20+ devices going is nuts the phone app it reports “ server is.! Wyze skill enabled on Amazon might i expect even 3-nines ( 99.9 ) at... Function could have been turned off last problem: Jan. 6, 2021 at 7:44 p.m.....