The check in exchange went downhill after that! We took the lamp from the counter in the room and put it on the bench in the toilet/shower room. Which popular attractions are close to Village Hotel on Biltmore Estate? The Tahoe Biltmore is a historical experience unlike any other hotel or casino in Lake Tahoe. Guests enjoy the locale. Is parking available at Village Hotel on Biltmore Estate? This is the version of our website addressed to speakers of English in the United States. A couple of things that stood out to us: 1) Front Desk Staff (Westly! The reason we have been staying at the Inn or at Village Hotel every year is because of the hotel shuttle service. Wesly?) This trip was very upsetting from the beginning. Would be nice to have a night light availability as bathroom light also turns on a noisy fan. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Book Village Hotel on Biltmore Estate, Asheville on Tripadvisor: See 837 traveler reviews, 796 candid photos, and great deals for Village Hotel on Biltmore Estate, ranked #27 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. After 40 years. Only complaint is that the rooms really need a facelift as other commenters have mentioned. You can take in the view or explore the nearby Blue Ridge Mountains and Pisgah National Forest. From pecan waffles at breakfast to chili-dusted rib eye at dinner, there’s something decadent on the menu for every meal of the day. Offered one of each dessert which we declined. However, we were pleasantly surprised by how much bang we got for our buck. We had asked for a quiet area and were given a room quite far from the elevator. For 3 adults, maybe valued at $15/pp ($45 total). Renee from the front desk offered apology and a bottle of wine for our inconvenience. I was unable to get Uber to take us up to the Inn Dining Room, so we walked up the hill and by the time we got there I was completely out of breath. Housekeeping really need to lightly service the rooms daily. I was able to get Uber to take us to Parking Lot C and then wait for the shuttle to take us to the house. She then said they stopped room housekeeping services and were encouraging bag breakfasts! They cleaned the room but didn’t leave any towels. There was also UNIVERSAL proper mask wearing by staff. We were initially a bit miffed that we couldn't stay at the Inn (fully booked) and had to stay at this "lesser" property for essentially the same price as the Inn. Weddings The Tahoe Biltmore is THE North Lake Tahoe wedding venue! It’s obvious that training in customer service is greatly needed! Experience Biltmore's celebrated hospitality with a welcoming home base to explore 8,000 acres of Blue Ridge Mountain beauty. For specific inquiries, we recommend calling ahead to confirm. Cozy rooms, farm-fresh food, and a central location make this a prime pick for a moderately-priced visit to Asheville. That's it. Find a comfortable seat in the lobby and gather the family for one of the hotel’s board games, or take a stroll around the stunning property where the past and present meet. Another staff member came over and fixed the situation for me. A TV is featured. Among the facilities of this property are a restaurant, a 24-hour front desk and a shared lounge, along with free WiFi throughout the property. Recent reviews. Biltmore is a world-class luxury inn located in Asheville, North Carolina. Got us a very early check in to our room (10:30am), printed out all our tickets for tours, made reservations for our dinner and wine tasting, gave us a free bottle of wine as a gift for the birthday we were celebrating, and had unlimited patience. With a stay at Biltmore Village Inn Bed and Breakfast, you'll be centrally located in Asheville, a 1-minute drive from Biltmore Estate and 8 minutes from The Orange Peel. I paid close to three hundred for the room after taxes. A Manager came over to make amends. If you would like to discuss your visit further please call 828-257-5981 to speak with a supervisor. Mountain hotel with indoor pool, restaurant • Free parking • Free WiFi • Spa tub • 24-hour fitness center • Central location; How to Get to Biltmore Village Biltmore Village is located 2.2 mi (3.5 km) from the heart of Asheville. Our Hampton Inn and Suites Asheville, NC hotel is located in Biltmore Village featuring comfortable rooms, free WiFi, free hot breakfast and modern amenities. on-site amenities. We are thrilled you enjoyed your stay, and hope you will be back in the future! View deals for Home2 Suites by Hilton Asheville Biltmore Village, including fully refundable rates with free cancellation. 3 adults were staying in the room but only 2 Keurig tea K-Cups were provided (no coffee at all). Claim your listing for free to respond to reviews, update your profile and much more. The nearby Inn on Biltmore Estate features a day spa and two restaurants. The Village Hotel on Biltmore Estate offers all the charm of the Biltmore property in a casual setting. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Heat vents filled with visible dust stacked onto the vent rails. I thought as it was a property of Biltmore, that it would be outstanding; however, I was disappointed and certainly not impressed. Each room offers air-conditioning and a flat-screen TV. Are there any historical sites close to Village Hotel on Biltmore Estate? Wow. We are sorry to hear that you were not satisfied with your stay. for my very question-heavy family. Book Asheville hotel deals and vacation packages at Courtyard Asheville Biltmore Village. Village Hotel on Biltmore Estate Features, Face masks required for guests in public areas, Face masks required for staff in public areas. See 836 traveler reviews, 796 candid photos, and great deals for Village Hotel on Biltmore Estate, ranked #27 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. From its sleek rooms outfitted in peaceful neutrals for an easy night’s rest to its convenient location near some of the best highlights of the property, you’ll find this location seems to offer it all. The Biltmore Village Inn is a charming hilltop bed & breakfast offering views of the surrounding Blue Ridge Mountains and Swannanoa River Valley. Driving at night on the dark roads on the estate is not acceptable when you don’t know where you’re going even with GPS. As was Bob, at the information booth at the train display. The shuttle was crammed with people! The Village Hotel on Biltmore Estate is one of the three options for staying on this gorgeous historic property. Upgrade to a Village Suite and you’ll enjoy a king bed, sofa bed, and conversational seating area. Not a problem and our server was sweet and very informative. After the tour we took the crammed shuttle back to Parking Lot C and waited for Uber to take us back to the Village Hotel. Yes, free parking is available to guests. There are more places to choose from in the Asheville area. 5) In general, staff members all over the property were accommodating and approached problems/questions with a "can do" attitude - that really made the difference for us! Own or manage this property? Umbrella in room. Visit in November or December to see the Biltmore House illuminated in all its Christmas glory. Complimentary WiFi is available to all guests. We were not given. Compared to The Inn on Biltmore Estate and the private Cottage on Biltmore Estate, this is a more affordable pick that offers the same easy access to estate attractions as its luxury counterparts. Can you imagine? We showed up at our reserved time and then had to wait in a long line until it was our turn. Is Village Hotel on Biltmore Estate accessible? Top room amenities include air conditioning, a flat screen TV, and a refrigerator. See more questions & answers about this hotel from the Tripadvisor community. From walking, hiking, and biking trails to Biltmore Gardens Railway, this charming part of the estate offers something for everyone. Finally called to complain and said we would move to another room if noisy family was staying more nights. Biltmore has taken that away from us. Nice Adds - Safe in room. I told her that I wanted housekeeping to clean my room and she said she would put in a request. Now $150 (Was $̶2̶0̶0̶) on Tripadvisor: Village Hotel on Biltmore Estate, Asheville. Asheville, roughly 220 miles (354 kilometers) from the state capital, Raleigh, is where you will find it. Housekeeping arrived within minutes of call to complete the request. Sadly, I would not book here in the future. Whatever the type of escape, the Biltmore Estate has an amenity to help meet its needs. The desk in our room had an enormous burn mark - almost as if someone had placed a hot clothing iron flat on its face on the desk. If you’re looking for a laid-back stay on the Biltmore Estate, you can’t do better than the Village Hotel. A lower price point doesn’t mean diminished service when you’re on the estate. Response from Guest Relations, Owner at Village Hotel on Biltmore Estate. Unfortunately when all was said and done, we did not feel that we received great service from the Village Hotel for the price paid. Clarion Inn Biltmore Village is an excellent option for your hotel accommodations in Asheville, NC. This charge was reversed after we noticed it on our credit card statement and made a call. 2) The breakfast which was included in the Candlelight Package was marvelous. They first greet every guest like a family and let them visit the hotel in person. Window seat is a great idea. Here, you’ll find a hearty menu bursting with Southern flavor. We felt very safe all things considered. Yes, guests have access to a pool and a fitness center during their stay. By this time we were very frustrated with everything! About Biltmore Village Inn Bed and Breakfast Hotel. Near to dining, shopping, and the Winery, the charming décor reminiscent of estate farmhouses and cottages and lively gathering spaces put you in the middle of all there is to do. Biltmore Village is located in Asheville, North Carolina and is a commercial mix of restaurants, shops, businesses, and special events. We were charged for wine that was compensation for glitches during our stay after check-out, despite reminding the front desk when we checked out that we took the wine as offered. She never said anything not even an apology for her mistake or rudeness. I have visited NC several times and appreciated my stay at Holiday Inns. On the way back to the room I spoke with housekeeping and asked her to clean my room. I informed her that we had dinner reservations at the Inn dining room for the second night for my birthday. Not the quiet we were expecting for sure! Is there a zero rating? View deals for Clarion Inn Biltmore Village, including fully refundable rates with free cancellation. Bathroom fan made continual popping noise. Set within 1 mi of Biltmore Estate and 1.6 mi of Green Man Brewery, Courtyard Asheville Biltmore Village offers rooms in Asheville. Yes, guests often enjoy the mountain view available here. Some of the available options include daily estate admission, daily breakfast, and winery tours. I called her back to get the date changed and she said she didn’t think she could do that. If anything’s missing from your stay, don’t hesitate to ask. We have been visiting the Biltmore Estate every year since 1983 and have seen how it has expanded to what it is today with two hotels, several restaurants, shops, and a large winery. Little did we know that some irresponsible parents would allow their little hellions to race, scream and whoop it up and down the halls for hours. We are sorry to hear this property did not meet your expectations. The SmokyMountains.com Local Experts Team, Complimentary downtown shuttle on Fridays and Saturdays. Final Bill had a 50% discount when received. Add more coffee pods and clean coffee mugs. I actually asked to be converted from the first room that we were given. Unbelievable! She threw the room cards at me and walked away! Village Social Executive Chef Spencer Hilgeman has nearly a decade of experience in the industry; he was a sous chef with Deerpark, Lioncrest, and Biltmore Catering for three years before moving to Village Social. A cozy window seat offers the perfect spot to curl up and take in the surrounding views. Green Man Brewery is 1.7 miles from Biltmore Village Hideaway Condo, and Wedge Brewing is 2.1 miles away. Baseboard and trim coming off the walls. She didn’t even respond but continued to say because of Covid they made changes. Joe, a FD agent,acted like he didn't care and offered no apology. Great breakfast & service. The Bathroom could also have done with a few repairs (ex. Biltmore has vineyards in California therefore that is what they serve. What food & drink options are available at Village Hotel on Biltmore Estate? Stay at Village Hotel on Biltmore Estate(R) and enjoy a casual way to experience America's largest home(R) in the heart of Antler Hill Village. Again, thank you for taking the time to share your feedback. Our hotel is located nearby top Downtown Asheville attractions including Asheville art museum and arcade black mountain college museum & arts center. Not the ‘quiet’ we were hoping for. We were able to keep the same room for both. We encountered many other disappointments during our 5 night stay. Disappointed that the hot cocoa was really just hot chocolate water. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All Rights Reserved. Dining at the hotel, you’ll enjoy flavors from the estate itself as well as other local and regional providers. Preview policies and payment options before your arrival at Home2 Suites Hotel in Gonzales, LA hotel. I had to make a last-minute reservation for this room. 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