If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. A simple restart often solves a host of mysterious tech problems. Read on to find out how to overcome duplicate name and device issues and how to disable, delete or remove smart home devices from your. ", because you don't only have kitchen lights, but also smart heating, smart speakers or more. Simply click Forget and click the blue Forget button that is in the pop-up, to confirm. Start by checking out the device's status in its own app, and then move on to re-pairing it with Alexa. Tap on Your Skills. Just got my first smart light which works with Phillips Hue. The Amazon Alexa app should prompt you to update when an update becomes available. Third-party smart plugs: Unplug and wait 10 seconds. Applicable Products and Categories of This Article. Return to top. Tap on the three lines in the upper left-hand corner. The devices still respond to voice commands. 4. Your Devices will now appear in the Alexa app. Ensure you haven’t changed your Wi-Fi network credentials and that the plug is within range of your Wi-Fi router. 100% Upvoted. Return to top. Devices & Integrations. Check if you have the Wyze Skill enabled on Amazon. Amazon Smart Plug Deregister and Reset Tap the trash can icon in the top right hand corner. Next, to group them for room by room voice control, tap GROUPS . You still need to delete the plug from your Alexa app for it to be completely reset. share. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. When the LED lights up, release the button. We're going to show you the steps for setting up a WeMo device and connecting it to Alexa. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. Works with Amazon alexa. Options. Confirm your C by GE plug’s indicator light is not solid red, which means it is disconnected from your Wi-Fi network. Restart Discovery. Once added, you can use simple voice commands to control Tapo smart plug and smart bulb, or stream your Tapo camera videos to Amazon Echo Show or Fire TV. Harmony hub, Ring and Yamaha Multicast. Tap on Wyze and then Disable Skill. 2. Harmony hub, Ring and Yamaha Multicast. 3. Is your Alexa Not Working? Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. 20181019_183912.jpg … While holding the button, plug into an outlet. You can take the help of our trusted Alexa … I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. Turn on the bulb. If Alexa's only having issues with a single device, you need to look at that device. If you're sick and tired of hearing Alexa say, "A few things share that name, which one did you want?" 3. Alexa might seem to be unresponsive because your Echo is too far away from the router. 3 out of 19 found this helpful. Then set up Amazon Smart Plug again. Set up the Wyze Skill again; 1. 1. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. 1. Then hold the reset button and plug the device into your outlet. Click Edit Name and type in the name you want to use. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. For example, you might ask for the lights to be turned on in the kitchen, but have Alexa reply, "A few things share that name, which one did you want? If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. 3. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. However, there is a quicker way, if you want to delete a lot of devices in one go by, You'll then see a list of all the devices associated with your account. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. You can find the code in the quick start guide included in the box (that’s why I told you to keep the packaging!). Find the device you want to give a new name to and tap on it, then tap the Settings cog. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. Wyze Sense sensors now live on Alexa [Updated 02-13-20] Data leak 12-26-2019. Disconnect your smart home device using the Disable option for your device in the Alexa app. Thanks, Glenn If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Disable and re-enable the skill for your smart home device in the Alexa app. Dear user, we are sorry for your inconvenience. Make sure things are labelled 'light', 'heating' and so on. This should prompt an update. Device is unresponsive - Alexa. 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Facebook; Twitter; LinkedIn; Was this article helpful? Wemo Mini Smart Plug, F7C063; Wemo WiFi Smart Dimmer, F7C059; Wemo Insight Smart Plug, F7C029 ; Wemo WiFi Smart Plug, WSP080 Enabling the Wemo Skill in the Amazon Alexa app The first part of linking your Amazon Alexa app with Wemo is to enable the Wemo Skill in the Amazon Alexa app. Let’s take a look at what you need to do to get Alexa to control the device: First, you need an Alexa-enabled device, such as the Echo . I have tried several times to reconnect but the Alexa cannot find any of my wyze devices . I have set up the bridge and paired it with my Alexa app. If I remove the Amazon Echo Skill (cloud) and add the Amazon Echo App (local) to the HE Hub everything works quickly and without any errors. Facebook; Twitter; LinkedIn; Was this article helpful? Amazon Smart Plug: To restart, unplug and plug back in the device. Just use the exact same method described above, but on step. Third-party smart plugs: Unplug and wait 10 seconds. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Disable and re-enable the skill for your smart home device in the Alexa app. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. When you do this, the device remains in your list of connected tech - down the bottom and greyed out. When the message comes up you can not see the current state of the device. Alexa Connnection Issues. If reset was successful, the bulb blinks. 2. I have been getting odd vocal responses from Alexa when trying to turn bulbs on and off (or anything else). None of my Zigbee devices are responding. Open the Amazon Alexa app. Repeat this multiple times and turn it on again. Just got my first smart light which works with Phillips Hue. The Ambient is reader-powered. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Tap on Disable. 5. Sign in using the Amazon account you use for Alexa. Reveal ® Is A Trademark of Consumer Lighting (U.s.) Llc. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. Tap the back arrow and you're all done. save. The Jinvoo app says a firmware update is required but it also fails to update. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Analyze a device’s real-time and historical power consumption. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Scheduling. Alexa Devices no longer linked to Wyze Skill. @conorallison95 Tuesday. Open the Amazon Alexa app. 9 comments. Learn more. The first thing you should do, if you're having problems with Alexa, is to have a bit of an audit of the devices (and scenes) that Amazon's digital assistant has built up for your smart home. We moved so I had to change wifi. To delete a device - if you're certain you don't want it any longer - simply select it and then tap the Settings icon, top right. Smart Plugs . Make sure the Alexa-enabled device is in Wi-Fi range. You'll then see the details of the device, including the skill or app it was connected through. Check Applicable Products and Categories for details. IMPORTANT: This article applies only to specific products and/or operating systems. If you have not already done so, complete the setup procedure in the Smart Life app and make sure that everything is working well. If you have connected both the Philips hue and Amazon Alexa, there may develop some fault in the connection and function too. Please test if it works normally with voice commands. Conor Allison. That's it, all done. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.”, Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in. Check that your Alexa device and the Alexa app have the latest software version. If it’s disconnected from Wi-Fi. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. To get started, make sure your Tapo device is set up and online. Devices & Integrations. It’s all back now; the ISY functionality and my portal account is active. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Confirm you’ve enabled the C by GE skill in the Alexa app. The web interface method is much, much quicker than deleting devices using the Alexa app. 3) Choose the speaker you want to factory reset. 1. The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re-add the plug. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Click Smart Home in the side menu and then click on Devices. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. 2. The smart home tech linked to your Amazon Alexa app can all get a bit messy and, as a result, you might find that your Echo-powered smart home starts to fall apart a bit. WeMo's smart plug is … Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa.