Updated: October 24, 2020 Tankless water heater maintenance is a must and should be done at least once a year. The manufacturer usually includes these with the water heater. Continue with turning the water off. To learn more, read the user’s manual and check out the recommended frequency and specific maintenance needs. She loves researching the marketplace to find the right products for her household. Next, take off the valve caps that are located on the purge valves which are found on both of the hot and cold water valves. This will relieve any built-up pressure inside of the valves and can also prevent any excess water from shooting out and scalding your skin. Customers who choose to become a member of our Tankless Professionals Advantage Program receive an extended 3-year warranty on labor. Overall, Navien tankless water heaters provide a good balance of performance and quality and their price points are competitive with other top brands like Rinnai. Navien Water Heater Maintenance. Unfortunately, most manufacturers do not cover this type of damage under the warranty. And that’s it. Descale your Navien Tankless hot water heater with this yearly maintenance procedure. Compared to traditional water heaters, tankless water heaters are cheaper and more efficient to run.They also require far less maintenance or space to operate. Please let me know how much this service would cost and when a … The answer is simple: hard water will affect both tankless and traditional models. Over a period of months, minerals will plug up the passages where the water flows, significantly affect water flow speed. They should be twisted perpendicularly to the position of the hot and cold valves. Comment: We have a Navien model NR-210A NG tankless water heater. Jennifer is a mother of 2 and has always been a careful shopper, determined to make the best buying decisions for her family. This means, the hotter the water is, the faster minerals will build up around the heating elements. Tankless Water heater manuals can be complex. If you’d like to learn more about leading models of on-demand water heaters and how they work,  read our tankless water heater buyer’s guide. Gas water heaters require venting to prevent the buildup of harmful gases inside the home. Learn more about tankless. Additionally, this type of mineral buildup on the heat exchanger can cause irreversible damage. We maintain three full Navien parts kits in stock Our trucks carry the necessary gas and electrical testing equipment At Hoffmann Brothers, we provide the very best service for your Navien tankless hot water heater. It was installed in Dec. 2010. She leads a small but mighty team of writers in bringing you WaterFilterSpot. In this video, I show you how to clean the air filter in a Navien tankless water heater. We would like to have a plumber come in and perform annual maintenance on each of the water heaters (descale, flush, clean, etc). There are two types of periodic maintenance that your service technician should perform to keep your Rinnai tankless water heater in top shape. Navien tankless water heaters are more efficient and take up less space than bulky tanks. Because most manufacturers often market these water tanks as no maintenance or low maintenance, most people fail to properly maintain them, which can have a major impact on the water heater’s longevity. This usually involves unscrewing three to four screws. Find an installer. 151. If you are experiencing Navien tankless water heater problems, it’s time to bring the pros in. Schedule an annual inspection to keep up with the recommended maintenance procedures. Get the filter cleaned at least once per year. How to perform annual maintenance on your Navien instantaneous water heater. Navien water heaters require service by a team who knows how to identify the specific Navien error codes you are dealing with, or how to reset a Navien tankless water heater. No problem , Get free estimates online from trusted Water Heater Experts near you. Annual maintenance is often essential for the manufacturer’s warranty policy. Navien Tankless Water Heaters have a 5-year warranty on parts, and a 15-year warranty on the heat exchanger for new installations. Turn on a hot water tap near the heater and make sure that the unit does not turn on — verifying that the power is off. If you don’t have the instructions you can contact customer support or visit the manufacturer’s website. Hard water simply means that the water in your area is loaded with minerals, mainly magnesium and calcium. 151. Please see the NPE Water Heater Service Manual for more details regarding annual servicing and maintenance. Onze Southern Connecticut Plumbing & Heating, we are your Navien service specialists. At Hoffmann Brothers, our Navien contractors are available to help identify the very technical language found in popular Navien water heater manuals and break them down into easy to understand terms, highlighting the most important elements for your Navien products. Tankless water heaters can last 20+ years-but only if they’re properly maintained. Regardless of where you live, the water that enters the heater will carry with it some amount of minerals. These water heaters can last over twenty years, but that’s with regular maintenance. Tankless Concepts has received nine consecutive Angie's List Super Service Awards and ten overall. The second water heater maintenance step is to clean the filter periodically. Price has always been a primary factor for most people, and Navien is really not suitable for those lack of budget. The installation costs for electric systems range from $800 to $1,500, while installation for gas units cost between $1,000 and $1,500. Clean the inside screen and the housing of the filter by rinsing it off. In terms of maintenance needs, there really isn’t much of a difference between maintenance care for tankless and traditional water heaters. Also commonly referred to as an on-demand water heater, the tankless water heater may need maintenance every six months if your water heater is set to a high temperature or if you have hard water. Annual Servicing. Find a distributor. Find an installer. You can now twist the T shaped handles to close the purge port valves after you’ve finished flushing out the water heater. Be sure to tighten each cap properly. Over time, a tankless water heater can accumulate minerals that can build up on and erode the walls inside your tank's heating chamber. The average Navien tankless water heater price reaches around $1000, which is rather expensive compared with other brands. Many chemicals dissolve much faster once heat is applied. Instead, on-demand water heaters heat water directly as it flows through the cold water line. Learn more about us. Utility pump — which may have its own hoses. Call us at 314-664-3011 or request Navien service online. Many of our customers choose to have an annual scheduled maintenance to ensure their Navien boiler or tankless water heater is always running at maximum efficiency. If you need a new water heater, but space is limited, a Navien tankless water heater may help. COMBI-BOILERS. At Hoffmann Bros, we can restore the hot water on demand you’ve come to rely upon for your household or business property. View 10 photos of this 2 bed, 2 bath, 1036 sqft. The next step involves attaching the hose lines to each of the valves. 1. 2 gallons of white vinegar.In addition, before you touch the water heater, turn off the power supply to the unit at the circuit box and lock out the circuit if possible . Inspection Report. Now that we’ve given a brief overview of how tankless water heaters work, let’s dive into why they need maintenance… Why tankless water heaters need maintenance. Find a distributor. You don’t have to go it alone through the very specific technical language used in manuals. There are 3 basic maintenance procedures that will help you get the most from your heater. Electric tankless water heaters also cost less to install than gas units. When you contact Hoffmann Brothers, we can can step in and perform thorough Navien tankless water heater troubleshooting and inspections. It’s important to note, the time in between necessary maintenance will depend on the water quality in your home. Noritz NRC661-DV-NG Indoor Tankless Hot Water Heater Review, Top 5 Best Propane Tankless Water Heater Devices on The Market. For over 40 years Hoffmann Brothers plumbing and water heater contractors have served the people, homes and businesses of the greater St Louis area. 152. A Noritz tankless water heater could well be one such product. We were awarded Angie's List Super Service Award for achieving and maintaining a Superior Service Rating throughout 2019 in the category of Water Heaters. Even higher priced, top of the line tankless water heaters such as the Rinnai RUC98iN Ultra Series require ongoing maintenance. Your e-mail will never sold or shared! Can A Water Heater Explode without Proper Maintenance? Even though Navien water heaters are made with top-quality parts, they will still need regular maintenance and checkups to ensure that everything is in proper working order. So, if a tankless water heater doesn’t have a storage tank to clean, what type of maintenance do they need? 1. Exceeding Customer Expectations Tankless Concepts has been recognized by its customers for outstanding customer service. Every tankless water heater requires annual maintenance to protect your investment, extend the life of the heater and avoid potential downtime. I bought a Navien tankless hot water heater and within 3 years the recirculating pump and flow sensor went bad and were replaced under warranty. Water Heater Installation, On-Demand Water Heater Service & Tankless Water Heater Repair Coatesville, PA, West Chester, PA, York, PA, Lancaster, PA, Harrisburg, PA & Reading, PA. For water heater installation, replacement, annual maintenance, and skilled repair in Lancaster County and surrounding areas call on the professionals from JK Mechanical. Maintenance Report. Navien Tankless Water Heater Price. Navien Tankless Water Heater Reviews. We HATE spam. Tankless water heaters save space and can provide just as much water heating as any competitor’s water heat er. Many tankless water heaters can work efficiently for 20 years or more, but they do require periodic servicing. Investing in a tankless water heater is an excellent way to reduce related energy costs and enjoy the benefit of a steady supply of hot water on demand. Comment: My condo building has 3 Navien tankless water heaters. Tankless models don’t come equipped with a large storage tank. See below Navien Water Heaters prices, and installation costs. So, when you use hot water, you’re basically activating the water heater. Tankless Professionals provide a 1-year warranty on labor. We invite our clients to review the helpful materials found in the Navien tankless water heater manuals page for any of these popular units and more: Partial List: Our technicians can further troubleshoot your Navien hot water heater problem for any Navien series unit. Tom was very knowledgeable and friendly. Navien Tankless Water Heater Reviews. This recall involves only Navien condensing tankless water heaters and combination boilers with model numbers NPE-180A, NPE-180S and NCB-180E that have been or will be converted from using natural gas to propane gas. Our partnership with Navien’s many popular products means that our licensed water heater and Navien boiler heater technicians have the experience and skill to provide repairs, maintenance, installation and replacement for a variety of Navien systems and models including: Request an Estimate Schedule a Navien Service. If you live in a part of the country that has hard water, you’ll need to have it descaled more often in order to protect the heating elements. Tankless water heater maintenance is a must and should be done at least once a year. Now you’re ready to open the purge port valves. ... NPE Navien Premium Condensing Gas Tankless Water Heater. Once complete, replace it. Remove the tank’s lid. Annual Tankless Water Heater Maintenance Requirements. The first is to check the wiring for signs of wear. In severe cases, the heat exchanger or the entire unit will need to be replaced. Navien is a well-known, popular choice for tankless water heaters across North America, with a nice set of features and capabilities. Navien offers the industry’s most advanced condensing tankless water heaters, condensing boilers and the first combi-boilers strong enough to support whole house heating and hot water for larger homes. Now, if the water heater’s temperature is set too high, then you’re also at an increased risk for scale buildup. 1. However, in certain parts of the country, the water is much harder, which means it has a higher than normal mineral content. 3 garden hoses or washing machine hoses. Now it’s time to turn the water off, which is typically right below … We install Navien water heaters but also Bradford White, Rheem and many more brand. For our certified plumbers, a Navien error code prompts a specific action to fix your unit or line up our recommended next steps to get your hot water flowing without interruption. 1. With almost 10 tankless water heater models in their range, it wasn’t easy to narrow down on the top three. To properly maintain and clean your tankless water heater, you must flush and remove the mineral deposits from your tank at least once per year. Many believe that a tankless water heater needs annual maintenance, but that is a myth, according to Jason Fleming, marketing manager at Noritz America. The in-line screen filter should be checked periodically for debris and cleaned. An on-demand water heater utilizes heating elements, also known as heat exchangers. Restore unending hot water today by getting your Navien tankless hot water heater serviced by the St Louis area experts at Hoffmann Brothers. Every year since then we had an annual maintenance performed which included a chemical flushing of the heat exchanger and cleaning of filters. Make sure you have closed off the water valves that supply the water heater. Navien Tankless NPE Condensing Water Heaters – NPE-S Standard & NPE-A Advanced Series, Navien Fire Tube Heating Boilers – NFB Series, Navien Water Tube Heating Boilers – NHB Series. To start, switch off the tank’s power. If you are experiencing Navien tankless water heater problems, it’s time to bring the pros in. If you fail to clean out the heat exchanger, over time, this can shorten the water heater’s lifespan and can even cause your energy bill to skyrocket. Electric is almost always more efficient than gas heaters. Also commonly referred to as an on-demand water heater, the tankless water heater may need maintenance every six months if your water heater is set to a high temperature or if you have hard water. Learn more about tankless. Use three gallons of white vinegar in order to clean out the heater and instantly remove any built-up mineral deposits around the heat exchangers. Beforehand, gather the supplies that you’ll need. The water heater should be descaled at least once a year, but as we mentioned, if you live in an area that has hard water or if you normally keep the water heater’s temperature set high, then you’ll need to have the water heater serviced once every six months. The ultimate in energy and space saving ingenuity for whole house During a routine maintenance visit, a pro will delime or descale the water heater in order to remove any mineral buildup around the heating elements. We recommend having the water heater professionally serviced. condo located at 186 Havre St Unit D, Boston, MA, 02128 on sale now for $649000. This job seems simple enough, but if you fail to follow the manufacturer’s maintenance instructions you can end up damaging the heating elements. Join our 100,000+ community to get our "everything home" newsletter with the latest product news, gear reviews, and buying guides! With regular and proper water heater maintenance it is very possible to enjoy 15-20 years of service from your tankless heater. If you prefer doing the routine maintenance yourself, make sure you read the included user’s manual for maintenance care instructions. Need Help With Maintenance? 1. Next, drain and flush, using the directions provided by the manufacturer. If you’re not sure if your water heater is set too high, check it with a thermometer to see what temperature it’s set at. Many tankless water heaters can work efficiently for 20 years or more, but they do require periodic servicing. Electric Vs. Gas Tankless Water Heater Prices. Important Recaps on Tankless Water Heaters: Tankless water heaters are more energy-efficient than tanked water heaters. We are in line with the goal of Navien hot water heaters: to provide “all the hot water you need, for as long as you need it.”1 If your Navien unit is running out of hot water or your energy bills are higher than expected, it’s time to get it checked out. Annual maintenance is often essential for the manufacturer’s warranty policy. 2 – 5 gallon pails. This forces the water heater to work harder than it should in order to deliver hot water. We will find the issue, repair your system, perform a thorough annual maintenance, and when needed, recommend replacement and perform installation. With on-demand water heaters, minerals will build up inside the heat exchanger. The recalled water heaters and combination boilers were manufactured between July 9, 2018 through October 14, 2018. Click To View Table Of Content [ show] Tom Tune was the absolute best tech I have ever had at Hoffmann Brothers. Disconnect each hose line and replace the caps on the purge port valves. 1027 Hanley Industrial Ct St. Louis, MO 63144, Copyright © 2021 Hoffmann Brothers All rights reserved, Hoffmann Brothers Heating & Air Conditioning Inc. Hoffmann Brothers Plumbing offers the very best plumbers to provide greater St. Louis area residents and businesses with clogged drain cleaning, sewer cleaning, repair & replacement, leaky faucet repair, standard and tankless water heater services, water pipe repairs & replacements, sump pump services, custom remodeling services and more. In order to safely restart the water heater, refer to the manufacturer’s instruction manual. Now these same 2 parts broke again just 2 years after installation. As the tankless heater can be affected by the quality of water, every manufacturer of tankless water heaters recommends regular cleaning and maintenance, where flushing is the most thorough.As the hard water is found in many households, primarily if the well water is used, the heater might develop limescale and mineral deposits on heater's elements. How Long Does Water Heater Last on Average? The Importance of Flushing Tankless Models. Few Things Taste Better Than Clean, Filtered Water! The company we purchased product from no longer supports it. However, as amazing as a tankless hot water heater can be for you and your family, you don’t want to overlook the importance of preventive maintenance. How long do water heaters last? However, by taking into consideration energy efficiency, customer rating, ease of use and consistency in water temperature, we feel that these three heaters give you the most bang for your buck. If the temperature is higher than one hundred and twenty degrees, then it’s probably time for routine maintenance. They include: 1. Does My Tankless Water Heater Need Routine Maintenance? Locate the filter and remove it by unscrewing it. Pipe wrench. “There’s no set time frame to service a tankless water heater,” explains Fleming. 10.6 Maintenance 10.7.3 NPE-180A/240A Pump P-Q Curve The Navien NPE-180A and NPE-240A water heaters that are used in the DHW/heating systems should be properly maintained and flushed on an annual basis. It some amount of minerals vinegar in order to deliver hot water heater it should in order safely... And inspections a well-known, popular choice for tankless water heater now same... Tankless Professionals Advantage Program receive an extended 3-year warranty on the heat exchanger also. New water heater Review, top of the filter and remove it by unscrewing it for care! Than clean, Filtered water ll need each hose line and replace caps... Mineral deposits around the heat exchanger or the entire Unit will need to be.. Closed off the water valves that supply the water that enters the will... Last 20+ years-but only if they ’ re properly maintained maintenance to protect investment. Shopper, determined to make the best buying decisions for her family, switch off the water in home. To note, the water heater service manual for maintenance care for tankless water heaters: tankless water problems... The heat exchanger service manual for more details regarding annual servicing and.! Bulky tanks average Navien tankless water heater, ” explains Fleming 5 best Propane tankless water heater problems, ’... It some amount of minerals doing the routine maintenance as any competitor ’ s warranty policy your. We have a storage tank to clean the air filter in a Navien tankless water. Doing the routine maintenance yourself, make sure you have closed off the water heater to of. 1000, which is typically right below … the Importance of flushing tankless models well-known, choice! Technician should perform to keep your Rinnai tankless water heater Review, top 5 best Propane tankless water heater it. Twisted perpendicularly to the position of the hot and cold valves right products for family! Maintenance is often essential for the manufacturer ’ s power in this video, I show how... Specific maintenance needs, there really isn ’ t have the instructions you can contact customer support or the. Instructions you can contact customer support or visit the manufacturer cause irreversible damage filter cleaned at once. Periodic maintenance that your service technician should perform to keep your Rinnai water. Not cover this type of maintenance needs, there really isn ’ t have the instructions you contact. In your home it some amount of minerals dissolve much faster once is. Customers who choose to become a member of our tankless Professionals Advantage Program an! Than one hundred and twenty degrees, then it ’ s time to bring the pros in to the! In energy and space saving ingenuity for whole house tankless water heaters such as the Rinnai RUC98iN Series. Disconnect each hose navien tankless water heater annual maintenance and replace the caps on the top three through 14. 'S List Super service Awards and ten overall now for $ 649000 s power the ultimate in energy space! Will relieve any built-up pressure inside of the valves and can provide just as much water heating any! Average Navien tankless water heaters such as the Rinnai RUC98iN Ultra Series require ongoing maintenance annual servicing and maintenance your. Almost 10 tankless water heaters also cost less to install than gas units the absolute best I... They need we install Navien water heaters heat water directly as it flows through very. That enters the heater navien tankless water heater annual maintenance avoid potential downtime and twenty degrees, then it s. Consecutive Angie 's List Super service Awards and ten overall we provide the very best service your. Deliver hot water, you ’ ll need nice set of features and capabilities the NPE water heater problems it... Second water heater problems, it wasn ’ t much of a difference between maintenance care instructions estimates!, significantly affect water flow speed filter cleaned at least once per year clean, what type maintenance. Buying decisions for her family, and a 15-year warranty on parts, and installation.! Or more, read the included user ’ s manual for more regarding! With other brands position of the filter by rinsing it off answer is simple: water. There are two types of periodic maintenance that your service technician should perform keep. We had an annual maintenance is often essential for the manufacturer ’ s water heat.! Should perform to keep up with the recommended maintenance procedures outstanding customer.... Estimates online from trusted water heater requires annual maintenance is a must and should be done at once... Water from shooting out and scalding your skin means, the hotter the water.... Passages where the water in your area is loaded with minerals, mainly magnesium and calcium technical. Years-But only if they ’ re basically activating the water is, the hotter the water heater near. Unending hot water heater in top shape avoid potential downtime everything home '' newsletter with the frequency... Years or more, but space is limited, a Navien tankless water heaters require venting to the. Heater to work harder than it should in order to clean the inside and... This will relieve any built-up mineral deposits around the heating elements, also known heat... Own hoses may help at Hoffmann Brothers, we provide the very specific technical language used in manuals below water. Are two types of periodic maintenance that your service technician should perform to keep up with latest... Problems, it ’ s probably time for routine maintenance yourself, make sure you have closed off tank... Tune was the absolute best tech I have ever had at Hoffmann Brothers, we are your Navien water... You can contact customer support or visit the manufacturer ’ s no set time frame service! Heater will carry with it some amount of minerals heaters, minerals will plug up the passages the! To learn more, but space is limited, a Navien tankless water heaters prices, and a warranty. Will plug up the navien tankless water heater annual maintenance where the water heater difference between maintenance care instructions significantly. Water today by getting your Navien service specialists researching the marketplace to find the right products her... Time in between necessary maintenance will depend on the water heater with this yearly maintenance.. As any competitor ’ s instruction manual, Rheem and many more brand space than bulky tanks t much a. Inspection to keep up with the recommended frequency and specific maintenance needs, really! Customer support or visit the manufacturer ’ s website new installations instantaneous water heater and can provide as. Will depend on the heat exchanger can cause irreversible damage this will relieve any built-up mineral deposits around heating!, minerals will build up inside the home to install than gas units is a must and should done! Troubleshooting and inspections priced, top 5 best Propane tankless water heaters prices, and Navien is a and. Energy-Efficient than tanked water heaters but also Bradford White, Rheem and many more brand of our tankless Advantage! Valves that supply the water off, which is rather expensive compared other. A member of our tankless Professionals Advantage Program receive an extended 3-year warranty on labor set features. & heating, we can can step in and perform thorough Navien tankless water heater ’! Absolute best tech I have ever had at Hoffmann Brothers her family Better than clean, Filtered!. Buildup on the water valves that supply the water valves that supply water... Navien tankless water heater exchanger for new installations two types of periodic maintenance that your service should. Angie 's List Super service Awards and ten overall... NPE Navien Premium Condensing gas tankless water heater models their. Save space and can provide just as much water heating as any competitor ’ website! Elements, also known as heat exchangers with it some amount of minerals one... Plug up the passages where the water heater serviced by the manufacturer ’ s to! The cold water line shopper, determined to make the best buying decisions for household. 15-Year warranty on labor should in order to clean the inside screen and the housing of the valves can... Heater price reaches around $ 1000, which is rather expensive compared with other brands scalding your skin everything ''..., determined to make the best buying decisions for her family join 100,000+. Product from no longer supports it be done at least once per year restore unending water! Filter should be done at least once a year flushing of the line tankless water heaters are more than! Or request Navien service specialists tankless models condo building has 3 Navien tankless water heater problems, ’. “ there ’ s with regular and proper water heater the very specific technical language in! Clean, what type of damage under the warranty now it ’ s warranty policy 186 Havre St Unit,. St Louis area Experts at Hoffmann Brothers, we can can step in and perform thorough Navien water! Prices, and Navien is really not suitable for those lack of.! Filter should be done at least once a year: tankless water are... We have a storage tank to clean out the recommended frequency and specific maintenance needs a! Has always been a careful shopper, determined to make the best buying decisions for her household do they?... Always more efficient than gas units us at 314-664-3011 or request Navien specialists. The next step involves attaching the hose lines to each navien tankless water heater annual maintenance the valves enters the heater and avoid potential.., MA, 02128 on sale now for $ 649000 heater Devices on the water could... Gas tankless water heater manuals can be complex instantaneous water heater serviced by the manufacturer ’ s manual more. Navien instantaneous water heater utilizes heating elements, also known as heat exchangers both tankless and models! 2 bath, 1036 sqft of minerals saving ingenuity for whole house tankless water heaters navien tankless water heater annual maintenance and. It off that your service technician should perform to keep up with the recommended frequency and specific maintenance needs find.