It features patented SecureScreen technology to prevent code detection from fingerprints on the touchscreen. Ensure door preparation is in accordance with the door drilling instructions, available online. I have not seen device disconnects in my Kwikset 916 model. This lock connects to a Z-Wave hub or alarm system. Read this to get several reasons why your kwikset smartkey reset is not working. Press the "Lock" button on the keypad, then enter the security code to resynchronize the bolt. The capacitive touchscreen also senses contact quickly for fast code entry and unlocking. Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. I again had to manually turn the thumb turn and it started working again. The 916 is almost as much as the BE469 (if not, more) and is worse. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. I too moved my hub closer. Shop Kwikset 99160-007 12-Digit 916 SmartCode ZigBee Electronic Touchscreen Lock Works with Echo Plus & Alexa, Featuring SmartKey, Polished Brass. So maybe itâs not the lock itself maybe itâs the hub with certain types of devices under specific conditions. SmartCode 916 is a touchscreen smart lock from Kwikset featuring the company's patent-pending SecureScreen™ technology. I just turn the manual lock mechanism to fix it. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Review (mpn: 99160-002 for sale) 99160-002 916 915TRL11P Wave Deadbolt KWIKSET Touchscreen Smartcode Nickel Ul It is missing the keys, otherwise has all of … The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. Swapped out a 910 which has no keypad just a key lock with zwave - still working just fine for a couple years - this one is now on the back door. Re-released in 2016, the lock features a traditional exterior style, sleek, metal interior, and quiet-drive locking system. Interesting, 25â is most likely close enough for most devices, unless you have some thick walls that are blocking the Z-Wave signal strength. Tustin lever. I have GE light switches about 12â away from the door lock. Disassembling the lock is the first step you should take. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. You … I will try to move the hub closer to see if that helps or not. Any ideas what could have caused this problem or how could i solve it? ). Most of the solutions, IMHO, are moving the hub closer to the lock (which sometimes is not an option) and some have some luck with adding a powered Z-Wave light switch in between the lock as a Z-Wave signal extender. manually locking/unlocking did not restore connection. Kwikset SmartCode 915-916: Programming With a Mastercode. December 20, 2018 - Comment. They were all working fine, but now i cannot lock nor unluck using smartthings. traditional key provided. Kwikset 99160-021-R SmartCode 916 Touchscreen Traditional Electronic Deadbolt featuring SmartKey and Z-Wave Technology in Venetian Bronze (Certified Refurbished) The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. Kwikset will make Z-Wave and ZigBee versions of the SmartCode 916 available to professional installers in the first quarter of 2015. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Painful but they are working now, Powered by Discourse, best viewed with JavaScript enabled, Kwikset 916 touchscreen deadbolt not responding. On my Smartcode Touchscreen, the touchscreen is unresponsive. Best regards, steve. There are several threads on distance and network congestion effects on Z-Wave locks, manufacturers and various models. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. I am interested in this lock as well but I notice when going through SmartThings Mobile app on my Windows 10 Mobile based device that when I click Add and then Things, Safety and Security, Locks and then Kwikset that the listing shows as Kwikset SmartCode 916 Touchscreen Electronic Deadbolt (ZigBee). Fits standard doors (1-3/8in. Make sure the app is open (either in background or foreground) and you are signed in to the correct account in your mobile app. I would really like to avoid having to reconfigure my locks from scratch. It only happens once a week or so. And the touchpad would not even respond. Designed to allow fast code entry, the touchscreen is … A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. I have a Kwikset 916 lock with Z-Wave that paired straight away with my SmartThings v2 hub. Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. The 914 has a zwave plus board. The same thing happens to my GoControl zwave thermostat upstairs. Re-reading the doc that came with the 916, What Kwikset provides is just awful and not at all clear that you may need to go through exclusion before paring. Touch lower left area of screen (where Checkmark is … I have 3 kwikset 916 touchscreen deadbolts. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. available on the SmartCode 916 product page online at www.kwikset.com. Tustin lever. Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. You must have the working key to re-key the lock. But yesterday the lock showed online the the smart things app but would not respond to lock/unlock commands. Did you guys figure anything out with regards to this issue? Mine is still doing it. It is easy and not time consuming. Maybe that will helpâ¦. What is odd is I have a SmartThings Outlet that is even further away than my lock and the outlet works flawlessly. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. The customizable codes and Smartkey features are great ways to share access to the house. The problem has not occured since. The Z-Wave signal had to travel at least 50â through several indoor and outdoor walls. 1. So I went ahead and repaired my z-wave network in the smart things app. They were all working fine, but now i cannot lock nor unluck using smartthings. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. 1. SmartCode 914 is one of the top-selling smart locks from Kwikset. I'm guessing Kwikset is not waking up to accept a command. Ensure door preparation is in accordance with the door drilling instructions, available online. Some non-essential items may be missing from the box. anyone found a fix yet? The kwikset smartkey is created to make it easy for you to lock and unlock your door. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. This one happens less often. ... encouraging continuous use of the full screen to mask the correct access code. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Someone may already be the Owner of the lock. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. SmartCode is a one-touch locking motorized deadbolt. I’m using User Lock Manager v4.1.5, and smartthings : Z-Wave Lock Reporting device handler. I really appreciate this info. The Kwikset SmartCode 916 Zigbee Touchscreen Deadbolt combines all the features of the popular 914 Series deadbolt with a new, capacitive touchscreen keypad for a sleeker appearance and a more modern interface. We are not a … You can tell Kwikset really cheaped out on this lock compared to their other (cheaper) models. it was all fine until sunday evening it lost connection. Find Kwikset Door Hardware Smartcode Nickel SmartKey on sale at MyKnobs.com. If you can move the hub closer to the lock for a test period, you can decide if distance is the issue. This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. If your smart device doesn't vibrate, and the Bluetooth symbol (located at the top of your screen) doesn't flash, this is an indication that there is no Bluetooth communication. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. SmartCode 914 is a 10-digit, push-button smart lock from Kwikset. They failed to include batteries (their other cheaper model includes them) and their strike plate is only one plate with small screws. Network repair doesnât seem to help. I canât help but wonder if thereâs been a firmware update thatâs messed things up. Product Features Seamlessly manage and monitor your door from anywhere. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. ... After a few months pressing the numbers is not recognized by the screen. I have to manually lock/unlock to get it to communicate again. Has anyone seen this before? The SmartCode 916 touchscreen electronic deadbolt is not waterproof. Weird. Granted it has only been about a week. But everything is working great now. Powered by Discourse, best viewed with JavaScript enabled. Upon receipt Designer Entryway, LLC. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. The SmartThings outlet has to be Z-Wave signal security repeating capable, meaning that it can act as a repeater for a Z-Wave lockâs security signal. Programs, back down vermin, but sturdy legs. Read honest and unbiased product reviews from our users. Free delivery on … I did go ahead and move my smart thing hub to the living room so that it is less than 8â away from the lock. Kwikset SmartCode 916 It also includes the SmartCode™ 916 Touchscreen Electronic Deadbolt, which provides all the features of SmartCode – including keyless entry – combined with the added convenience and enhanced aesthetics of a capacitive touchscreen, and the Secure Screen™ feature that helps guard against “smudge” attacks. Today, Kwikset announced its first deadbolts to be equipped with an aesthetically pleasing touchscreen: The SmartCode 916 series. Thanks for sharing this Brad–worked on the first try. Connecting your SmartThings or Wink hub to Alexa is easy. The keypad can face the exterior, while the interior is protected from the outside elements. Make sure Bluetooth is turned on and that Bluetooth sharing is enabled. And not tonight it went back to unavailable. Free Shipping Offer. I too have a few GE zwave switches. The lock has been working fine otherwise. The locks all respond to SmartThings App on our phones instantly. Enter your home with a personalized access code and lock your door with the touch of a button. Several vendors waive restocking fees if a subsequent order is placed of equal or … CEDIA 2014: Kwikset Displays SmartCode 916 Touch Screen Lock. The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. Premis smart lock is a combination of a … The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. First the lock quit reporting the battery level. My hub is in another room but it is only about 25 feet away. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). I found that out the hard way and had to purchase another lock compatible Z-Wave repeating device. To reset the lock, please follow the step by step instructions or our easy to use interactive guide. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. Kwikset 99160-009 SmartCode ZigBee Touchscreen Smart Lock Featuring SmartKey, ... Another issue with the WiFi not working is I can’t set up the kwikset app so I know who has unlocked/locked the door and when. I too spoke too soon. Step 3 Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. 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