I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. On average, they received a star-grading of 4/10, with 21% of the reviewers indicating that they would buy from the brand again. She told me her bouquet was fresh. The flowers I chose as a birthday gift… The flowers I chose as a birthday gift for my sister were exquisite and really well worth the money. What beautiful Flower’s On this Site.My Favourite are Nana’s Garden,which really do remind me of being a Little Girl,and everytime we visited Nan and Granddad they always had such a florilific garden,the smells were amazing,I try to recreate that memory now that I am a Nanny,and my little grandkids always want to ask questions and … © 2021 Trustpilot A/S. Nothing like the bouquet advertised. As it happened they were to be part of a birthday present. Serenade serenata. The flowers were to be delivered on a Saturday, she lives above a pub. I love them. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. Absolutely terrible and embarrassing. Blooms, baskets, arrangements and gorgeous bouquets – we have been sending flowers in UK online since 2003. Should you wish to discuss this further, our caring team are very much here for you. The chrysanthemums had broken heads and the Gerber's head bent over. Spring is in the air and with Mother’s Day fast approaching it’s perfect timing for today’s Serenata Flowers review … Absolutely terrible and embarrassing. As I'm in the US and the recipient is in Scotland, I used to worry that floral deliveries made via the internet would not be what I expected nor delivered on time. Online the flowers looked beautiful, however upon delivery they were dead and the bouquet was half the size of the one advertised (false advertising if you ask me). Delivery as describedMy mom loved them Thank you. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Colours and condition of flowers were very good. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Don’t you think one should know the about Serenata flowers? Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. I contacted Serenta flowers for a replacement with no joy. Serenata Flowers Rubbish flower delivery site. She was very pleased with them. Do not place an order with this florist it was £50 down the drain. My friend was delighted with her bouquet. Last week my cut flowers looked a little more luxurious than usual as I was treated to a special bunch of peonies from Serenata Flowers. I contacted Serenta flowers for a replacement with no joy. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Check out what 156,120 people have written so far, and share your own experience. 2nd time purchasing flowers, this time for my mum in lockdown. Do not place an order with this florist it was £50 down the drain. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. Very professional and reliable of course. There are 3335 customers that Serenata Flowers, rating them as good. Absolutely disgusting company, terrible customer service and awful quality flowers. Dreadful customer service. I have told all of my friends not to use Serenata. Belgian Chocolate Review from Serenata Flowers. I've ordered flowers with Serenata many times now over the years, and they consistently send lovely flowers which arrive on time, and which last well. Best wishes, from everyone at SerenataFlowers.com. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. I would not have paid anything for this selection. Great all round thanks. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. It is though good to hear the flowers were very nice, leading to the 4 star review. Both my mother in … My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. Lovely flowers - mostly fresh. Find Serenata Flowers Ltd in Bristol, BS1. Would definitely recommend. Myself and a few friends ordered some flowers for one of our close friends after a rough time. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Delivery as describedMy mom loved them Thank you. Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. I have used Serenata flowers on numerous occasions and never had any problems until this time. Sent to my friend for her 80th birthday. Do you agree with SerenataFlowers.com’s 4-star rating? Very well packed. This was not up to the standard I expect from Seranata.Very poor value for money. Consumers satisfied with Serenata most frequently mention next day, excellent service and good value. ' Excellent customer service and gorgeous flowers, very happy customer ' Excellent customer service, loved the emails confirming orders and telling us the flowers had been delivered. Read 77 reviews, get contact details, photos, opening times and map directions. The chrysanthemums had broken heads and the Gerber's head bent over. Do you agree with SerenataFlowers.com’s 4-star rating? Very well packed. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. So they sat there for some time before I could get them into water. I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. I have told all of my friends not to use Serenata. Read All Serenata Flowers Reviews Cathy Angell I have used Serenta twice now. I would not have paid anything for this selection. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. Do you agree with SerenataFlowers.com’s 4-star rating? It’s the nicest feeling. She was very pleased with them. Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. 2nd time purchasing flowers, this time for my mum in lockdown. Very professional and reliable of course. Beautiful. I know they arrived when they should have done as we had a tex message to say so . Paid £39.99. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Posted on March 12, 2014 by Abi. ORDER FLOWERS ONLINE IN UK. They arrived on day of her birthday. So they sat there for some time before I could get them into water. As it happened they were to be part of a birthday present. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. This was not up to the standard I expect from Seranata.Very poor value for money. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. An awful experience. by ringing interphone. Was not expecting that! Serenata Flowers Review. Next Flowers. All white, mostly buds and now a week later in full bloom ! Was not expecting that! | Read 61-80 Reviews out of 156,120 Serenata flowers are the best selling flowers in the market while purchasing these flowers online you will get a affordable amount of discount. Delighted with Serenata Flowers I have used this service several times and the recipients have always received the flowers on the day I requested and were delighted with them. Well what can I say, a large box of Belgian chocolate from Serenata Flowers, was delivered just the other day and we were short of someone to try them out so I was volunteered, (there’s no justice) so I undertook the … Whether they’ve been sent as a thank-you, to celebrate a birthday or anniversary or just because, flowers always make me happy. Lovely flowers - mostly fresh. I decided to send my friend flowers for her 30th Birthday. I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. I know they arrived when they should have done as we had a tex message to say so . Would definitely recommend. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. She lives in UK, so i found a uk based online flower delivery service. My friend said the flower were beautiful. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I know covid and festivities may have impacted this time but it would have been nice to know.. Beautiful. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. I never worry with Serenata as the flowers are always lovely and delivered exactly as expected. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. July 14, 2015 by Ali 230 Comments. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. A few miserable flowers with lots of foliage passed its best. I definitely do not recommend these flowers. I ordered a cake also, but it was below average. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. You cannot ring and all you get is automated messages. There are currently 47 customer review posted about Serenata Flowers. Check out what 171,089 people have written so far, and share your own experience. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. Check out what 170,655 people have written so far, and share your own experience. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. serenata flowers, review and giveaway, florist online. All white, mostly buds and now a week later in full bloom ! Great all round thanks. I know covid and festivities may have impacted this time but it would have been nice to know.. Please have your order ID and the recipient’s address ready when you contact us. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. Colours and condition of flowers were very good. It’s lovely to answer a knock on the door and to be presented with flowers. You cannot ring and all you get is automated messages. I guess cakes is not their speciality. I am pretty furious to be honest after special occasion flowers were delivered 2.5 days AFTER a birthday, having been "out for delivery" three days in a row, they arrived dehydrated to a disappointed former birthday girl. Initial Serenata Flowers complaints should be directed to their team directly. Let’s talk flowers. Sent to my friend for her 80th birthday. Best for: Value. Dreadful customer service. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Excellent service, easy to order. I am always pleased with the flowers I order through Serenata Flowers. Such a good price.Won't order from anywhere else! Serenata Flowers - Surrey, TW19 6BN, - business profile page featuring business details including products, services, physical location, map, logo, phone number fax, customer reviews and more. Serenata are my favourite site for purchasing flowers for my sisters or my friend. Paid £39.99. Serenata Flowers Review and Giveaway. I definitely do not recommend these flowers. Such a good price.Won't order from anywhere else! Delighted with the letter box, flowers were exactly as ordered, in fact better. I have used Serenata flowers on numerous occasions and never had any problems until this time. Kind Regards My friend was delighted with her bouquet. - Online Shopping Directory - Shoppers Top. | Read 61-80 Reviews out of 170,655 Offender: Serenata Flowers | Complaints, Reviews, Scam Reports. They arrived on day of her birthday. Contact our team of customers services who will be happy to assist you with any ordering or delivery issue you may have. Living away from close family, it's such a helpful thing to have a flower delivery service I know is really high quality, yet cheaper than the biggest brand. Serenata ranks 1st among Flower … The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. My friend said the flower were beautiful. First time I have ever seen the delivery arrive ! But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. Serenata Flowers has collected 5506 reviews with an average score of 3.54. First time I have ever seen the delivery arrive ! The white Christmas flowers that I ordered for myself were poor. I love fresh flowers and always have them dotted in vases around the house. I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. DO NOT USE!!! Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. Miscellaneous K-LEE GOODALL 0. Friend adored her flowers — they were as described as in picture”. The high street retailer offers a pretty straightforward floral delivery … What services or products do Serenata Flowers offer? Search for Florists near you on Yell. DO NOT USE!!! They arrived fresh, well packaged and in beautiful condition. Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! © 2021 Trustpilot, Inc. All rights reserved. The oasis that they were packed in was bone dry. Nothing like the bouquet advertised. At Serenata Flowers, an established British online florist, we are helping you turn everyday moments into memorable floral occasions full of joy and cheer thanks to fresh flowers. by ringing interphone. Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally satisfied with their purchases. She told me her bouquet was fresh. My friend loves her flowers. 1st time I use them and I will definitely use them again. My friend loves her flowers. An awful experience. Serenata Flowers Review and Giveaway. Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. A few miserable flowers with lots of foliage passed its best. Delighted with the letter box, flowers were exactly as ordered, in fact better. Excellent ! We are delighted to hear that you were happy with the service and the flowers received from Serenata Flowers. Excellent ! Excellent service and very easy to order. I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. Thank you so much for your kind words, we appreciate you taking your time to leave this review. | Read 67,001-67,020 Reviews out of 171,089 Excellent service, easy to order. All rights reserved. I wanted to send a friend some flowers recently and didn't hesitate to use Serenata Flowers based on my own experience as a recipient. “Avoid Serenata flowers ” Written on: 11/09/2020 by Ruby328 (1 review written) ***Take my advice and go somewhere else*** Special occasion flowers from Serenata flowers have finally arrived 2.5 days late, dehydrated, to a disappointed relative. 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